Customer Testimonials

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Google Feb 28, 2024

I purchased a pre-owned 2013 mercedes c300 from Adam at mercedes west and everything about my experience with Adam has been wonderful he went above and beyond, I am extremely happy with the comfortability and confidence with this purchase that for anything I might ever need in the future to a new purchase or service Adam at mercedes west is who I will see and fully recommend to all my friends and family thanks again mercedes west and Adam!!

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Google Feb 26, 2024

What an amazing experience we had at mercedes benz edmonton west, a pleasant car buy experience with incredible individual Manny Martinez, he's very knowledgeable, friendly and very honest person to work with. Personality is top notch, he smiles and shows you that he's happy to serve you. Manny return calls immediately, Manny emailed me pictures and details of cars to choose from but we had trouble making a decisions on the model and year of the car we want to buy but excellent Manny came up with a great idea, he recommended a car and booked for a ...

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Google Feb 24, 2024

My experience with this dealership was excellent. I dealt with Manny both times and found him to genuine and extremely knowledgeable. I left thinking that if I ever needed anything he would be the one I’d ask for. Very pleasant, easy to talk to, honest and trustworthy. Thank you Manny for making my dealings so enjoyable.

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Google Feb 24, 2024

I’m not saying anything that you won’t read in many other reviews but I have to say how amazing the service I received from Manny has been. I struggled making a decision between an electric or gas vehicle resulting in a very long time making a final decision. Not once did I feel any pressure and Manny was always available and willing to answer any questions. My experience with the other dealership almost completely turned me off a Mercedes. Manny changed that instantly. He is so amazing at his job that I actually wanted to buy from him. ...

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Google Feb 23, 2024

Huge thank you to Dakota, Jason and Andrew! Made the process of buying a car fun, easy and simple. Highly recommend them when shopping for your next vehicle, it’s like shopping with a friend. They are also dog friendly.

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Google Feb 21, 2024

Great service and attention to detail. Manny is great to deal with and I would recommend him and the dealership.

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Google Feb 18, 2024

Great customer service! Manuel was very knowledgeable and honest- was able to accommodate to our sale. And is still always available for any support!

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Google Feb 16, 2024

I have been a devoted fan and owner of German automobiles for more decades than I care to remember -- beginning with Volkswagens and progressing to BMWs, the latter of which I have owned four. In 2018, I walked into MBEW for the first time and purchased a brand new E-class. It is a tribute to the management team and the employees at MBEW that all of my interactions with this dealership over the past six years have been extremely satisfying. It is because of that, I returned to this dealership in 2024 to purchase my second Mercedes Benz automobile. The innumerable ...

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Google Feb 15, 2024

Moira and I have just completed our purchase of a new Mercedes C Class at Mercedes Benz Edmonton West, trading in our old E Class. Our experience was exceptionally good! We dealt primarily with Manny Martinez Lease Manager, and thanks to his top class professionalism and expertise we were able to obtain a new car with all the features we wanted (and more!) at a price that was within our budget. Jason (Sales Manager) and Andrew (Financial Services Manager) were also very helpful and knowledgeable in putting the deal together. From start to finish we were impressed with how these ...

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Google Feb 13, 2024

Manny was amazing to deal with. He helped us with the process of leasing a vehicle and kept us up to date with details surrounding the deal. Enjoyed their beautiful showroom and attentiveness to dealing with us.

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Google Feb 1, 2024

I recently had the opportunity to work with Adam from the sales department, and my experience has been exceptionally positive. Adam demonstrated a high level of professionalism and efficiency in his service. His timely responses and comprehensive knowledge notably stood out, effectively addressing all of my inquiries. Based on this experience, I highly recommend Adam from this dealership!

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Google Jan 24, 2024

Manny Martinez is who you’d want to talk to here! He was the one who replied to my general website inquiry and what a bonus for us. From the first appointment to when we finally picked up our very first Mercedes SUV purchase, he was excellent to communicate with - quick to reply, very patient and thorough with his explanations. No pressure to purchase, just above and beyond helpful. He also didn’t just hand the keys when we picked it up - he actually took the time to show me what every single button does, set up my ...

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Google Jan 22, 2024

Working with Manny, the Lease Manager during the process of acquiring my new vehicle was an outstanding experience. From the very beginning to the very end, Manny was incredibly helpful, guiding me through each step with patience and expertise. His responsiveness was remarkable; he was always available to answer questions and address any concerns I had, ensuring that all my needs were met promptly. Manny's dedication to going above and beyond was evident in every interaction, making what could have been a complex and daunting process feel remarkably easy. His thorough knowledge, coupled with his genuine commitment to customer ...

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Google Jan 20, 2024

I recently visited Mercedes-Benz Edmonton West to address a suspension issue and undergo Service B for my car, and I must say the experience exceeded my expectations. From the moment I stepped into the service center, I was greeted with a warm and inviting atmosphere. Skylar Murphy, my advisor, played a pivotal role in ensuring that my visit was nothing short of outstanding. Skylar's friendliness and helpful demeanor stood out, making the entire process smooth and stress-free. The expertise demonstrated by the service team at Mercedes-Benz Edmonton West was truly commendable. They efficiently diagnosed and handled the suspension issue, ...

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Google Jan 6, 2024

Adam Pruden is the best salesman. Knows the product and goes out of his way to make your dreams come true. We will recommend him to all our friends in the future!!!

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Google Jan 3, 2024

Happy new year's

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Google Dec 26, 2023

Bought Audi Q5 last week. It was an excellent experience buying from Mercedes Edmonton West. Ahmad Naami dealing was awesome & he provided complete & honest details of the deal and helped finalize the deal in the best manner. I was so happy with services provided W.r.t price and quality. Car was in excellent shape and the price was very reasonable. I would highly recommend this dealership for buying new & preowned vehicles. Financing experience was also outstanding. Great experience and marvellous people to deal with. Salman.

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Google Dec 23, 2023

Excellent Service - I would refer Brian to anyone! I was in search for a Lexus RX350 for a while. After months of searching for a 2020 or 2021 as I wanted a tried and true natural aspirated V6. I finally found one at Mercedes-Benz Edmonton West. The First text message to the delivery of the vehicle; Brian's professionalism was outstanding. I am in the Insurance industry I understand how a client should be taken care of; He was soft spoken and not pushy. Even before I actually arrived to the dealership to see the vehicle in person. He took a ...

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Google Dec 22, 2023

About a week ago I stopped in to this dealership and requested to speak with Manny, based on the positive reviews here. I have been to many dealerships over the years and in fact used to buy and sell used cars. I have never had a more positive experience than I did with Manny. There was absolutely no pressure to buy a vehicle, he was very knowledgeable (I don’t know all that much about Benz and their line up of vehicles) and most of all didn’t feel judged at all. Although I didn’t end up buying a ...

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Google Dec 19, 2023

Ashlee, my Service Advisor was amazing! It took a week longer than expected as we found out another part had to be ordered ( not an Ashlee mistake ) and they did so accordingly. Even though it took longer Ashlee promised to contact me every day....which she did. My confidence soared knowing I had a professional looking after my vested interest. Thank you so much Ashlee! I live in Riverbend and it is farther to go to Mercedes West.....WORTH IT! All of my Benz friends will seek you out for their Mercedes needs! And no, I am not related to ...

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DealerRater Dec 19, 2023

What can I say? In Business they say " No one will help you get what you need until you show them you care". Well Ashlee in Service, if you don't care you have me fooled. You were a joy to deal with and made me feel confident the work would be completed correctly. It took a little longer than expected.....WORTH IT! The mechanic did a great job. I thought there was a small issue and mentioned it to Ashlee, she is on it! I am happy with the service, and ecstatic with Ashlee. How did I ...

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Google Dec 14, 2023

I bought a 2020 GLS at this dealership for my wife and my experience was very satisfactory. Troy and Manny in particular were very helpful throughout the purchase, they are the real MVPs!!!

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Google Dec 14, 2023

Great experience in MBEW, they actually treated me as a customer unlike MBHV. Kenwall and the sales manager Jason has been super helpful in helping me and answering to my questions and concerns, they are very nice people. 100% will return back to this mercedes benz in the future!

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Google Dec 5, 2023

I recently bought a Sonata 2020 here, It was a great experience .Prab was really polite and respectful. Thank you Prab and Sales manager Rob for making this happen, Will see you in the near future for my next car upgrading

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Google Dec 2, 2023

I recently found myself in urgent need of a new vehicle, and my experience with Mercedes-Benz Edmonton West surpassed all expectations, thanks to a wonderful individual named Adam. It was late in the evening when I sent an inquiry through their website. To my surprise, I received an immediate response from Adam. His warm and attentive approach on the phone instantly alleviated my stress. Adam skillfully asked the right questions and, with impressive insight, selected the perfect vehicle for me. The exceptional service didn't stop there. I flew out to finalize the purchase, and Adam's in-person assistance at ...

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Google Dec 1, 2023

Very good Sales Department, and phenomenal Service Department. Every time when I have a question or a concern, they help and provide an assistance. All I have to say , it is a very good run company. Thank you.

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Google Nov 21, 2023

When looking for my wife’s next vehicle, I encountered one at Mercedes-Benz Edmonton West, and met Manny Martinez. Not only was Manny helpful, but his customer service was beyond anyone I’ve ever met at a dealership. His focus on our needs and answering all questions even during after hours along with going above and beyond for us during this purchase, truly impressed me. He definitely stands out as a reliable and trustworthy sales consultant. I would purchase again with him and strongly recommend his services.

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Google Nov 20, 2023

What a great experience, not a customer of the dealership (but will be). I bought a relatively new AMG and had some questions about the Mercedes Me app. I'd like to thank Manny Martinez (lease manager) at the dealership for taking the time to transfer things over and point out some of the features of the vehicle I was unaware of. He was of tremendous help, and to my mind, an asset to your business. Polite, friendly and eager to help while knowingly not having an immediate gain is a rarity in business, Manny went out of his way ...

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Google Nov 19, 2023

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Google Nov 14, 2023

Went in to purchase a BMW X6 that they had on the lot. Must say, the staff there was awesome to deal. Big shout out to Adam in Sales and Andrew in Finance. If your planning on buying a car, i highly recommend to go see them

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Google Nov 3, 2023

Heard so many horrific news about car dealers therefore was hesitant about this purchase. ...but "Manny" was exceptionally helpful, transparent and knowledgeable. He made the purchase of my GLE 350d 4Matic easy, and I'm confident I made the right decision. My overall experience at this auto dealership is nothing short of satisfactory. Kudos!!

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Google Nov 2, 2023

I recently purchased a Mercedes CLA and had the pleasure of working with Manny throughout the process. From the moment I stepped into the dealership, Manny was nothing short of professional. His extensive knowledge about the vehicle, coupled with his eagerness to address all my queries, made my car buying experience exceptional. If you're in the market for a car, I highly recommend seeking out Manny.

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Google Oct 24, 2023

I purchased my Mercedes GLC 43 from Praub and it was an amazing experience. He was very patient and knowledgeable. I had many questions and he was able to answer them all. As a matter of fact all the people that where involved where all great! I am very happy with my purchase and would recommend dealing with Praub and the west Edmonton location as a preferred dealership.

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Google Oct 23, 2023

I recently had the pleasure of purchasing a vehicle through Adam at this dealership. From the first moment I spoke with Adam to the week after purchase, his customer care was hands down the BEST service. No pressure at all, just the straight up facts. Adam went above and beyond to assist me with my purchase.

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Google Oct 19, 2023

Just picked up my EQS 580 and what a first class experience! From top down, the owner of Mercedes Benz West was driving the EQS I wanted, he brought it back the day of. Ben Saleh was my product advisor, he was knowledgeable, understood my needs and so very personable, if you need to buy a Mercedes ask for Ben. I also want to give a shout out to finance manager Andrew Sennett for making the purchasing so easy. Lastly, this is my fourth purchase from Mercedes Edmonton West, it will not be my last.

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Google Oct 16, 2023

We were interested in test driving a few vehicles to see, if next year when we move into the city, a Mercedes is what we really want. Carlos Arroyo took care of us so well, answered all. our questions and spent as much time as we needed to find the right car for us, even though it was already past closing time. and he had a precious engagement that he didn't tell us about. Carlos and staff were very attentive to us and we didn't feel any pressure to make any immediate decisions. Thanks you Carlos and Mercedes ...

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Google Oct 14, 2023

The dealership's service department consistently takes care of me and my AMG. I highly recommend their service. The advisors are efficient, competent, and friendly. My latest service, thank you Victoria for taking care of me and my ride!

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Google Oct 9, 2023

We recently bought MB from MBW . We received amazing guidance and customer service from sales man, Ahmed and financial manager Andrew.

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Google Oct 7, 2023

Ben is always a pleasure to work with! Very professional and always accommodating!! They offer the best service at all times and go above and beyond! Always a pleasure visiting Mercedes west! He is perfect to assist you with your dream luxury vehicle, so stop by!!!

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Google Sep 27, 2023

Ahmed Naami was great to me from the moment I walked it. It's my first time owning a mercedes and it makes me appreciate it alot. I needed a car key replacement urgently and he was able to help me with all the steps . Great service !! Thank you ahmed

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Google Sep 27, 2023

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Google Sep 23, 2023

Kanwal and Troy are great to deal with. Awesome experience as Kanwal found my dream car and Troy got me approved. Everything was done remotely and no time was wasted. Kanwal and Troy truly gave me the Mercedes-Benz VIP experience.

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Google Sep 22, 2023

I recently bought my second Mercedes vehicle. I traded in my 2015 GLK for a 2023 GLC. Throughout the whole process, I felt so welcomed and cared for. Rollie in sales and Brandan the GM took care of me and showed me the GLC for the first time and they were amazing from showing me the tech and what features it has to comparing to different specifications. I also had the pleasure in meeting Jason the sales manager and Ahmed in sales. They were very patient with me and accommodating. Ahmed even washed a brand new arrival and had pictures sent to ...

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Google Sep 22, 2023

What an amazing experience we had getting a new vehicle for my wife. From the moment we walked through the door, until we drove off, everything was fluid and painless! Brandan Hebert, the GM, is always a pleasure to work with and goes above and beyond always. Ahmed Naami is an A-class gentleman, very knowledgeable, accommodating, and professional. Andrew Stennett, the finance manager, was also great to work with and helped us to get the best deal possible. Thank you gentleman for the great experience and making the entire interaction seem like we were genuinely being helped and cared for ...

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Google Sep 17, 2023

My old 2018 Mercedes Benz E400 4Matic came from here, and it is a car that I miss, even though it did give me a bunch of problems. Would I buy another Mercedes Benz? Perhaps. Although I think now my appetite for luxury cars has been sated. We all go through the phase of wanting a nice car, don't we? Great location though, oh and they also had a driving simulator, very very cool stuff as I am a big Gran Turismo fan.

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Google Sep 17, 2023

I had a pleasant car buying experience at Mercedes-Benz Edmonton West with Manny Martinez. He tried very hard to find a GLC 300 with the specific color I wanted. He has been with the dealership for 9 years and he is knowledgeable, responsible and friendly. Thank you very much Manny for all your help!

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Google Sep 16, 2023

Honestly one of the easiest and best experiences in sales to date, in an industry where customer service has fallen by the waste side, both Adam and kanwal were top shelf. I’d recommend to anyone looking to purchase a new or used Mercedes to come down and speak with one of them. Thanks again guys I really appreciate your time.

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DealerRater Sep 11, 2023

I brought in a Mercedes Benz B11 from Halifax, had Mercedes Halifax inspect it but they were so incompetent, they missed a lot when they diagnosed the vehicle. I shipped this vehicle from Halifax to Edmonton and had Mercedes Benz West inspect and repair. I was working with Kate Bron and she was awesome to deal and work with. She kept me updated every step of the way, she went the extra mile to assist me and getting my vehicle become road worthy. Really appreciate Kate's cheerful assistance. You could tell that Kate cares for all her customers, whoever ...

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Google Sep 11, 2023

Shout out to Brian, hands down best salesman I’ve ever dealt with he was very professional, he was completely honest and really understands his product. Could not have had a better experience. Thanks again Brian

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Google Sep 11, 2023

Just want to make a mention in regards to one of your salesman. His name is Brian Cuffe. My experience upon encountering this gentleman was outstanding. He maintained an aire of professionalism, knowledge. He understood my circumstances and acted promptly and efficiently to my requests. Thanks again Brian, hope things are going well for you.

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Google Sep 10, 2023

I never considered myself to be a Mercedes driver however I was encouraged to drop in the dealership just to have a look and I am so happy I did. Brian C. was fantastic, he took the time to answer all of my questions and understood exactly what would work for me. Never once did I feel like I was being "sold" on a vehicle, it was a conversation on what would best fit my family. By far the most knowledgable employee I have dealt with in any dealership. Would highly recommend.

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Google Sep 9, 2023

Great service, knowledgeable staff. Professional atmosphere in the dealership.

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Google Sep 8, 2023

Jason proved to be a truly commendable individual to deal with. We greatly valued his transparency, expertise and the genuine warmth he extended to our family. We wholeheartedly endorse Mercedes Benz West, their team and in particular, Jason. Our heartfelt gratitude goes out to you.

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Google Sep 8, 2023

Highly Recommend! This dealership is amazing if you want to buy your first Mercedes Benz ! I recommend speaking to Manny Martinez. He is very informative and helpful since day 1. He will meet you where you are at in terms of budget. He is also very knowledgeable with any vehicle that you may like. Thank you for everything Manny! 🙂

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Google Sep 8, 2023

I have worked with Manny Martinez on numerous occasions. I’ve been to multiple other dealerships. Manny exemplifies top level professionalism and is the most personable sales member I know. He will take the extra minute or second to help you, and he’s all about the relationship. Highly recommended!

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Google Sep 8, 2023

Exceptional service , and transparent. Things that are rare to experience in a car dealership. Manny was there walking us through the whole process. Even after our purchase he still followed up with us to ensure we were taken cared for. 10/10

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Google Sep 8, 2023

Manny was patient and professional through the entire process. Told him me and my families needs and he got us our dream SUV. Would highly recommend. Bangggg!!!! Lets goooo❤️

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Google Sep 8, 2023

Absolutely love this dealership! I had the pleasure of dealing with Edgar Chan. He answered all my questions about a C300 I was interested in. I will definitely be coming back to make my purchase!

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Google Sep 8, 2023

Carlos was knowledgeable, efficient and patient with my family when purchasing our vehicle. He made it an enjoyable experience and I was very impressed by how well he treated us, and how great he is at his job. I would recommend anyone to buy a car from him.

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Google Sep 8, 2023

I bought my last vehicle from Carlos and it was the best car buying experience I have ever had. He is professional, friendly and puts his customers first! I will definitely buy my next car from him!

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Google Sep 8, 2023

While I didn't end up buying a car (for reasons that are not related to the dealership), I had a good experience with everyone on the sales staff. Carlos knows how to make a customer feel important and his patience is outstanding. Well informed, knowledgeable and very empathetic in his approach! Communication was always open and transparent, without ever being pushy. Highly recommended. Thank you Carlos Arroyo and Mercedes-Benz West.

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Google Sep 8, 2023

Edgar is the best salesman, amazing experience buying with him

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Google Sep 7, 2023

I was interested in a GLC so when I made my way to Mercedes Edmonton West, I was introduced to Carlos Arroyo. Carlos was so knowledgeable and did an amazing job of acquainting me with Mercedes and specifically, what I was looking for, the GLC. My car shopping experience was really enjoyable and I felt no pressure whatsoever. Overall, I would recommend Carlos without hesitation!

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Google Sep 7, 2023

Terrific experience at this dealership. Manny Martinez was very knowledgeable and helpful in assisting me through a comfortable test driving experience, as well as an amazing vehicle purchasing experience. I left feeling very confident that I made the right decision. Thank you Manny!!

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Google Sep 7, 2023

Carlos is my guy, honest, not pushy, great experience

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Google Sep 7, 2023

I had an amazing experience with Edgar, he was incredibly knowledgeable about the various types of cars available and was patient as I explored different options to find the perfect fit for my lifestyle and budget. He went out of his way to make sure I was happy with my purchase and even offered helpful tips on maintenance and upkeep. His expertise and friendly demeanor made the car buying process a pleasure. I highly recommend working with Edgar for anyone looking to find their dream vehicle.

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Google Sep 7, 2023

Edgar was super polite and professional when he assisted me around the show room. Edgar was awesome and definitely suggest going to him if you have any interests in purchasing a new vehicle

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Google Sep 7, 2023

I had an absolutely fantastic experience purchasing a vehicle for my family with Edgar Chan at Mercedes-Benz. Edgar's professionalism, extensive knowledge, and exceptional customer service made the entire process seamless and enjoyable. He took the time to understand our needs and preferences, guiding us towards the perfect vehicle that met all our requirements. Edgar's attention to detail and thorough explanations of the features made us feel confident in our decision. I highly recommend Edgar Chan at Mercedes-Benz for anyone looking for a top-notch car buying experience.

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Google Sep 7, 2023

“I am not one to write reviews , however my experience with Manny M and my recent transaction has given me a sense of true service in purchasing. From being personable, approachable and knowledgeable he landed us the vehicle we wanted. Not to mention his patience in working with us. Never pushy or pressuring. Thank you again Manny for working together with us. Highly recommended.

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Google Sep 6, 2023

I had the pleasure of working with Edgar Chan when purchasing my car, and I couldn't be more impressed. Edgar's professionalism, knowledge, and dedication truly stood out. He made the entire process seamless and stress-free, ensuring I got the perfect car for my needs. If you're in the market for a car, Edgar Chan is the go-to person you need. Highly recommend his exceptional service!

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DealerRater Sep 1, 2023

We bought a 2022 Mercedes GLC C43 AMG from this dealership yesterday and we absolutely LOVE this beautiful SUV! We were really impressed by the level of professionalism and service we got from Adam and his team at the dealership! Adam was amazing throughout the whole process to closing the deal. He even delivered the vehicle to us in Calgary and was amazing training us on all the fabulous state of the art features! We say it was the best experience received from a Car dealership by far. Adam continues to go the extra mile to make sure we're happy ...

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Google Sep 1, 2023

We recently had the pleasure of working with Manny Martinez at MB West Edmonton, and we cannot express how impressed we were with the level of service we received. From the moment we walked into the dealership, Manny made us feel like a valued customer, and his professionalism and dedication throughout the entire car-buying process were truly exceptional. Manny's expertise, honesty, and dedication to customer satisfaction were second to none. If you're in the market for a new vehicle, we highly recommend working with Manny Martinez. He made the process enjoyable and stress-free, and we couldn't be ...

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Google Aug 30, 2023

Manny M. was extremely helpful when assisting me and my family in purchasing a new gle 63, i absolutely love it. thanks Manny!

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Google Aug 27, 2023

MB Edmonton West branch is always worth the drive. I’m from BC and travel to Edmonton every year to service my GLE450. I always get excellent service and care for my SUV. Skylar, Manny and their team always go the extra mile for me. I’d recommend them anytime. Keep up the great work!

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Google Aug 27, 2023

Manny is the best He helped me to got my new vehicle thank you I’m really happy

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Google Aug 26, 2023

I had the BEST experience purchasing my first vehicle from Manny Martinez!! He was very kind and knowledgeable. Went above and beyond. The process was smooth from beginning to end. The whole Mercedes Benz Edmonton West team is AMAZING. Go see Manny if you are in the market for a vehicle! 10/10

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Google Aug 26, 2023

I had a wonderful experience that I want to share with everyone here. I wanted to buy a car for my wife because her office was planning to end the work from home policy and invited all employees to the office from September month. We contacted Mercedes salesperson Kanwal and Andries for our needs. They were able to find a vehicle that suited my family needs. We got a handsome discount on the original price and a few complementary gifts as a goodwill. Everything was set and we were excited to pick the car. Unfortunately, the day when we wanted ...

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Google Aug 22, 2023

We recently bought a car from Mercedes Benz West location, we had an amazing service and experience dealing with the service agents include the finance team. All of them were friendly and offered us best customer support. Thank you to Manny and Faye, for making the entire process of purchasing the car easy and smooth for us. recommending the location to anyone looking for best service.

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Google Aug 18, 2023

Last week, we purchased a new Mercedes at MB West Edmonton. Manny Martinez helped us during the process. He is very knowledgeable and explains all details clearly. If you want to purchase new/ used cars, I highly recommend you visit MB West Edmonton and ask for Manny. Special thanks to Andries Griede, Andrew Stennett, and Mike, who all helped us patiently during this process. Great teamwork! It was our pleasure to meet you guys.

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Google Aug 18, 2023

Manny nailed it! It was the best service I ever received when purchasing a vehicle! Manny was there for everything I needed and helped me out in every aspect of purchasing my first Mercedes! Ask for Manny if you ever decide to purchase a Mercedes at this dealership!

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Google Aug 17, 2023

We had a great experience purchasing our 3rd vehicle from Mercedes west location. All the staffs there are 5 stars service, and special shutout to Manny , he's very helpful and work above and beyond to solve all the problems we had . Keep it up team 👏

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Google Aug 17, 2023

Everyone needs to go see Adam! After having a negative experience at another dealership, I was in contacted Adam at Mercedes West and he was so respectable and made sure to take my wish list and find the perfect fit. I never felt pressured or judged. I would recommend him to EVERYONE

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Google Aug 11, 2023

Recently bought a used car from Adam at MB West Edmonton. The entire process couldn’t have gone any smoother. Adam was a pleasure to deal with , great communication and zero pressure. Highly recommend.

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Google Jul 29, 2023

I had such a great experience with my trade in at Mercedes West. Andries worked in sales and he got me into a vehicle and worked hard to get me the best deal on my trade in. I’ve never had such a fun experience buying a car before. The Finance manager Andrew was such a treat as well. He provided me with detailed information and really broke down the pricing and also all the benefits there are servicing with them at Mercedes! All and all it was a phenomenal experience. If you’re looking to purchase a car from ...

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Google Jul 28, 2023

This week my wife and I had a great experience at Mercedes-Benz Edmonton West with the help of Adam (Pruden). Adam was professional and responsive during our search for a new vehicle. I recommend anyone looking to get into a fantastic vehicle with a respectful sales associate, reach out to Adam and I am certain you will walk away satisfied.

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Google Jul 24, 2023

Professional, courteous, knowledgeable staff, excellent selection. Warm and welcoming atmosphere

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Google Jul 22, 2023

Adam was amazing. He was very patient, he listened to what I had to say and helped me make the best and most informed purchase. I will recommend him and the dealership to everyone who is looking for a new car. I had experienced buying a Mercedes from a different dealership, and I can say without a doubt that Adam was by far the best and the most pleasant to deal with. Thank you Adam for making buying a car so easy.

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Google Jul 15, 2023

Amazing customer service. They went above and beyond what most dealerships will offer.

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Google Jul 7, 2023

We went there with my brother, who had a low credit score; Adam and his team helped us get the car we liked in less than three days. We highly recommend this dealership; everything was good from the first approach until they installed the license plate. Ps: one of the best things about this dealership is that they have their in-site registry.

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Google Jul 5, 2023

Rolly is the best!

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Google Jun 28, 2023

Even though I showed up dirty in my work clothes and didn't buy a car, I was treated like royalty! Don't get that pressure free treatment at a Go Auto dealership. If i ever get to buy me an S-class, it will be here.

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Google Jun 18, 2023

I've had the pleasure of working with Prab, khadija and Rob. They made my experience beyond what anyone could imagine. They worked throughly to get the vehicle in my possession. Prab even came in on his day off to make sure we were satisfied. I'm from Calgary and I don't like dealing with Mercedes here, driving up to Edmonton to get my vehicle was a great decision. Thank you guys

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Google Jun 16, 2023

Adam did a great job helping us get into a pre-owned GLA. Would strongly recommend this dealership to anyone looking for a Mercedes

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Google Jun 2, 2023

Awesome customer service. I got serviced with Harry and Edgar. They were very helpful and respectful towards me. They were also able to fix my car and set up an appointment with no issues at all.Would buy a car here again!

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Google May 29, 2023

(Translated by Google) very nice experience with my salesman Max Macpherson helping me find the right vehicle with my requests. helpful, smiling, knowledge of the incredible product, these are all qualities of max. I found my trusted seller for the next few years I recommend him to everyone.:) (Original) très belle expérience avec mon vendeur Max macpherson ma aider a trouver le bon véhicule avec mes demandes. serviable , souriant , connaissance sur le produit incroyable, son tous des qualités de max . j'ai trouver mon vendeur de confiance pour les prochaines année je le recommande a ...

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Google May 29, 2023

Very happy with my new car and the whole experience! Adam, my salesman and the rest of the staff, including the manager and Derrick the finance manager, were all very friendly. Adam wasted no time making sure that the numbers were exactly what I needed without pushing me around, it was quick and painless. This is a very trustworthy dealership with people who actually care about your experience even after you sign on the dotted line, that’s rare now! I will definitely be back when I’m in the market again.

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Google May 20, 2023

My husband and I had such a great experience purchasing a vehicle from Manny at Mercedes-Benz Edmonton West! Manny was knowledgeable about the vehicle specs and was thorough with our package options. He made us feel comfortable and confident with our decisions and we never felt any pressure to purchase the vehicle. Manny was transparent throughout the whole process and constantly updated us on the status of our vehicle. Our car even arrived earlier than expected! Would recommend this dealership!

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Google May 16, 2023

Excellent experience from the first contact , everything was handled promptly, professionally and without issue. Ahmed, Brian and Derrick got me on the road the next day so I could prepare for the trip back to BC Brought a long, stressful ,often disappointing used vehicle search in Vancouver and Edmonton to a far better conclusion than I could have hoped for. Purchased a 12 year old Jeep Grand Cherokee in exceptional condition at great price, the detailing and photos were top notch. Drove around Edmonton a couple of days then made 900 km trip home, and used a few days here , not one ...

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Google May 12, 2023

Recently purchased an e63s estate from MB Edmonton West. The buying experience was drama free, transparent and our technical questions expertly addressed. Ask for Andries for a competent, knowledgeable and legitimately honest saleperson.

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Google May 11, 2023

Me and my boyfriend recently bought a car from here with an outstanding and professional salesman Manny, and I have to say the experience was great. There were some financial difficulties while getting this car but Manny and the finance man Derrick were both very patience towards our anxieties, answering our concerns and calming us down. They performed a thorough knowledge of the vehicle and expertise of the service. We all work so hard for these days and we finally got our car today! I really appreciated their professionalism, knowledge, and patience. Highly recommend this dealership and these two excellent ...


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