I wish to share my great experience purchasing a vehicle from Darham Taylor and staff at Mercedes-Benz West in Edmonton. I had the opportunity about two years ago to rent a GLA-250 for about a month while my Boxter was in for repairs. I really enjoyed the experience of driving this great little crossover — I loved its handling, great looks and fuel economy. It was always in my mind that I would like to check one out to purchase when the time was right. Subsequently, I visited Darham at the dealership several times and he showed me many models. He was very patient and followed up on each visit. I found the rest of the staff very friendly, always being greeted with a smile and offer of coffee. When it came time to get more serious, Darham took the time to find me just the right car. Negotiations on the selling price was handled very professionally, I never felt pressured and we struck a deal I was very happy with. Faye in the finance department was very helpful and efficient with the paperwork and registration. In the end, I drove off as a pleased owner of a beautiful read GLA 250 and have been very happy with it. I highly recommend Mercedes-Benz West dealership in Edmonton. I highly recommend Mr. Taylor as a sales consultant.
Very friendly, knowledgeable staff that all pride themselves on first class customer service. Everyone I dealt with throughout the process was fantastic, from Vaughn the Sales Representative to Minh-Thu the Finance Manager and Brandon the General Sales Manager. Overall I had a great experience and would recommend this dealership to anyone who is looking to purchase a new or used Mercedes-Benz.
It’s been an enjoyable and pleasant experience dealing with Dari from Mercedes Benz. He made the entire process of stress free and the most important thing for me was that he was honest and did not push me into making a decision. I would strongly recommend anyone who is in the market to buy a new car to make contact with him. The West Edmonton Mercedes Benz dealership is in my opinion the best in Edmonton when it comes to customer service.
Rollie and his co-workers were very helpful in facilitating my vehicle purchase. Everyone was very knowledgeable, courteous and professional. I really appreciated the "no muss, no fuss" approach to getting my vehicle registered and insured.
Excellent service provider by Ben great customer service. I will remember to refer him customers friends or colleagues looking to buy Mercedes. Great guy and great people.
Marty was a very low pressure salesman and extremely knowledgeable about their product. He knew the perfect car for me when given my criteria and I was immediately sold! It was an efficient process to purchase with Mike and an effortless exchange to trade in my vehicle. They worked hard to give me good value for my trade in and also make my new purchase affordable. Super friendly staff throughout the building.I felt welcomed into a new family! ?
Great dealership! Very warm and inviting. We bought our first Mercedes a couple weeks ago with the intention of buying a car. However, after talking with Dari, he recommended we take an suv out for a test drive and so glad we did, It was definitely more suitable for our family. Dari knew exactly what we were looking for, but never pressured us into buying anything. I’d highly recommend this dealership and Dari. This has been the best car buying experience we’ve had by far.
Great people to deal with , very impressed with the knowledge of the product and the culture of the dealership, definitely will be buying from them again Thank you Owen Vos