Customer Testimonials

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DealerRater Mar 2, 2023

We had a service emergency with stolen vehicle! Skylar and Manny were outstanding. Their assistance helped us get our vehicle back. We are so grateful for their time and effort when no one else could help us. 💗

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DealerRater Feb 22, 2023

My wife and I bought a 2019 Mercedes GLC C43 AMG Coup from this dealership last week and we absolutely LOVE this beast of a Car. I must say I was really impressed by the level of professionalism we received from Nelson. Not only did he personally respond to my initial enquiry, he was amazing throughout the whole process from the test drive to closing the deal. I must say it was the best experience I have received from a Car dealership by far. He went the extra mile to make sure we're happy with our new purchase even calling ...

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DealerRater Oct 31, 2022

Bought a C43 AMG today and the was very impressed how well I was treated by the staff and how easy the experience was getting into my first Mercedes Benz. I had to pleasure of working with Dari and was very fair and willing to put in the extra effort to make sure I got what I wanted. Overall very happy with my experience and will definitely be recommending Dari and Mercedes Benz Edmonton west to anyone interested in buying a car in the future

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DealerRater Oct 13, 2022

I bought a CLS 53 at your dealership and it was perfect. Thanks to hammed, he did a great job for me getting me the car, I wanted to get a c300 but he showed me the CLS and I fell in love with the car. Am coming back to your office to give you a ride in my sweet car Thanks hammed thanks Edmonton benz .. You guys are amazing ………

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DealerRater Sep 4, 2022

My wife and I purchased a 2021 E450 Cabriolet on July 29/21. By the luck of the draw we were hooked up with Dari Mahfouz. The whole experience was quite enjoyable, with Dari and his associates making the transaction as simple for us as possible. This included meeting us halfway between Edmonton and where we live in Prince Albert to facilitate a seamless transfer of vehicles. In Aug of 22 we again contacted Dari and purchased a 2022 E450 sedan. As was the case in the first instance, Dari was exceptional to deal with. I would highly recommend him to anyone interested in purchasing ...

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DealerRater Jul 19, 2022

We recently purchased a Mercedes GLE 450 and dealt almost exclusively with Dari Mahfouz. I have to say that our dealings with him were superlative in every conceivable way. Of course, he was very knowledgeable about the vehicles and what they had to offer, which you would expect from any sales person, but what made the experience so far above the norm is Dari's honesty and his professionalism. It wasn't forced or fake but is reflective of the individual. There was no pressure. He also has a great sense of humor and made the experience very enjoyable. We had ...

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DealerRater Apr 11, 2022

I just bought a Mercedes ML 350 the team at Mercedes West is great to deal with no pressure sales And very knowledgable about their product would definitely recommend buying a vehicle from this dealership

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DealerRater Mar 31, 2022

I visit Lexus BMW and Mercedes as infrequently as I can. Happy to buy but never happy if service is needed. I have to say that Mercedes West is my favourite of the 3 brands when I need to go to the service department. Thanks to Mikayla and Victoria. 2 of the best service people I have ever met. Thanks for making my trips to your service department virtually painless.

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Google Dec 19, 2021

Our experience of buying a vehicle here was beyond our expectations thanks to sales person Dari M. This young man was great, professional and helped us get what we wanted. I would recommend anyone who is thinking of buying vehicle here to ask for his assistance. Thank you Dari!

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Google Dec 14, 2021

Came in spent 60k on a vehicle staff treated us really good very professional good service very satisfied salesman lucky was very polite and helpful look for him

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Google Dec 9, 2021

I had a very good experience with Dharam Taylor at this dealership. He is very well-educated about his products, personable and honest. He didn't deploy those aggressive sales-people tactics. I will refer him and this dealership for sure!

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Google Dec 9, 2021

Prab was great, efficient and very professional during my vehicle purchase.

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Google Dec 6, 2021

I had an amazing experience with this dealership, from Dari the salesman to Minh-Thu in the finance department, these interactions exceeded my expectations. They were kind and non-pushy. I didn’t feel like a dollar sign to them at any point. In fact, they worked with me to get a price that i was comfortable with for my trade in. I would highly recommend them to my family and friends.

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Google Dec 5, 2021

Hands down the best experience we've ever had at a dealership. Dari our salesman was fantastic, he is a very personable individual and we could not have asked for anything more. He went over every detail with us and truly cared about what we wanted. They treated us with the utmost respect. We could not have had a better experience from walking into the doors for the first time to the finance lady to the service team. The service team is truly amazing, caring and they made sure every little thing was perfect for us. Huge shout out to ...

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Google Nov 27, 2021

Best location in Edmonton

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Google Nov 20, 2021

Shout out to the most caring and wonderful salesman Kanwal!! He went above and beyond for me, helped me out on his day off which really made me happy to have purchased my beautiful vehicle from him. A big thanks to all the other employees who were only genuine and kind to me. Highly recommend this dealership to whoever needs a new or used vehicle they are amazing.

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Google Nov 16, 2021

Our experience with Dari was top-notch. We bought a used sedan from a competor's brand. Nevertheless, he answered what questions he could and made sure we were satisfied with the answers he could provide us. We felt that he and the rest of the sales staff treated us the same as if we were buying a new car. Dari even came in to work to give us delivery of the car when he should've been home recuperating from injuries sustained just a few days prior.

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Google Nov 15, 2021

We purchased a car from Niagara Falls, without ever visiting or meeting anyone at this dealership. Over the phone, Prag was very very professional and friendly and helped facilitate us getting our dream car. I’m very happy with the car. Thank you for the gifts Prag. It was the small things you said and did, that really made me want to write this review. Purchase a beautiful red 2016 Mercedes E400! - Harry Tokat and Sohail

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Google Nov 9, 2021

My wife and I had the most amazing and wonderful experience at MB West Edmonton dealership. It took Dari Mahfouz (Internet Sales Manager) and me over a month and half to find a perfect vehicle for my anniversary gift for my wife, and Dari has been with us every step of the way from the very beginning of the journey. Dari is genuine, caring, diligent, and focus-driven, and he has been incredibly patient with us during the entire process by answering all the questions in meticulous detail. Dari has shown us what true professionalism and service excellence is about by ...

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Google Nov 7, 2021

Dari made the transaction soo easy ,he really got my family a great deal ,we love our SUV so much ,thank you so Dari and remember , we will have an upgrade soon...cheers

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Google Nov 2, 2021

This would be the fourth purchase with Mercedes, the first was at the west end, the second and third weren't. I had to return to 'home' when I realized there is no beating the service at this location. They go above and beyond. I met sales specialist Prab over a year ago and knew that when it was time for the next one, he is the person to see. They are quick and efficient, and think of every detail for you. There is no feeling like something is missing, all is taken care off and your needs come first. ...

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Google Nov 2, 2021

Mercedes Benz Edmonton West is the easiest dealership I have worked with. we had the best experience to deal with such amazing team of professionals with an exceptional customer service. Dharam (Internet Sales Specialist) is fun, awesome, ,helpful, knowledgeable and a very great sales person . He was able to find us a vehicle that suited our needs. Dharam was efficient but also made sure that everything was covered at the best price in town and provided outstanding service throughout the process. That convinced us to go ahead and sign the necessary documents. Later on, my husband and I decided to ...

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Google Nov 1, 2021

We had a wonderful experience purchasing our new Mercedes at Mercedes-Benz Edmonton West. Salesman Dari Mahfouz was professional and friendly. He assisted us throughout the transaction. We so appreciated the attention to detail. Dari’s knowledge of the vehicle was extensive and he thoroughly explained all the new features. We love our new Mercedes! Thanks Dari! Jack & Rita O’Toole

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Google Oct 21, 2021

Listen if you are not buying a car from Dari, you are not buying from the right place ! 😂 This was one of the best customer service experiences I have had. The whole team jumped on getting me what I needed and did it efficiently. From the first point of communication to the closing of the deal. Dari made sure to walk me through my new purchase to make sure I understood all the new gadgets as I just made a pretty big upgrade and was past closing to do so and not once did I feel rushed. Thank you Mercedes ...

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Google Oct 16, 2021

Easily the best experience I have had purchasing a new vehicle! From the onset, Dari was accommodating, professional, courteous and went out of his way to provide exceptional service. I showed up late in the day to look at some vehicles. Dari took the time to listen to exactly what I was looking for and found the perfect vehicle down to the very last option. Communication was a breeze and every question or concern I had was addressed promptly and clearly. He even stayed late to arrange a test drive and have my vehicle assessed as a trade in. The ...

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Google Oct 12, 2021

Great experience with Dari M at Mercedes-Benz Edmonton West. Found the pre-owned vehicle I wanted in great shape at a fair price with excellent customer service and attention-to-detail. Dari M was friendly, accommodating, understanding and efficient. He helped me and my family in a time of need and I will never be sufficiently grateful. I highly recommend the Mercedes-Benz Edmonton West dealership because of my experience with Dari M.

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DealerRater Sep 29, 2021

They are like the Genie that grants you wishes except they grant all your wishes. Thanks to Andy Sun Kevin Ottahal and Jason Spicer for making our wish of owning a Mercedes come true. Jim n Yaxin

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Google Sep 29, 2021

Today I had the opportunity to use the coveted Mercedes Edmonton West AMG service desk. Not a stranger to great service departments like Lexus and BMW, I want to say thanks to Victoria for helping me today. The service I received showed great owner support for this department which is lacking in some of the other brands. I will definitely support the service department with my business. My Thanks Jim

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Google Sep 26, 2021

Awesome staff and great friendly service!

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Google Sep 24, 2021

Manny Martinez and the whole staff at this dealership is A+.We were first time Mercedes buyers and Manny took the time to explain and treated us excellent,as well as Jason Spicer and the finance people. I highly would recommend this dealer to everyone.Thanks again Manny.

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Google Sep 19, 2021

Mercedes West where to begin. Honestly our very first experience was awful and very memorable and not in a good way and that was roughly 4 years ago. However we recently went back about 2 months ago and WOW. We were pleasantly greeted outside by Ben Saleh sales guy extraodinaire. Honestly Ben is a true professional and at the end of the day someone we would call a friend. Nothing is too much trouble, and Ben has been there to help with absolutely everything. We had a tire that was soft on the weekend and were unsure how to reset the warning ...

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Google Sep 18, 2021

Dari Mahfouz was incredibly accommodating - coming from out of province to buy a luxury car added challenges that he easily helped me overcome. He made it easy to check all of my boxes and found me exactly what I wanted. He then made sure it was on the lot and ready for me when I arrived. Dari was extremely thorough and detailed when taking me through all the extras on my car, ensuring I understood how things worked and all the upgrades. On the test drive Dari gave me enough time to get a real feel for my car ...

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Google Sep 16, 2021

I visited the dealership in Heritge Valley looking to buy an SUV for my wife but was not impressed with the service so we decided to try the one in West Edmonton. The service there was exceptional with Mark being my initial contact and then Dari going over and above to make sure we got what we where looking for and so we purchased a GLE 350. Looking to buy a car visit these guys (Dari & Mark) you won’t regret it.

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Google Sep 5, 2021

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Google Sep 1, 2021

Just had a great experience with Dari at Mercedes-Benz west Edmonton they went above and beyond on service and a seamless purchase of our second Mercedes this year

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Google Aug 31, 2021

I have been looking for a CLK 63 for a couple of years and found one at this wonderful dealership. From the minute you enter the dealership you are surrounded by professionalism and caring people. Shelley Biermanski was incredible to deal with - she kept me informed along the way as there was another deal on the car which didn't go through and called me when the car was available again. Mike Martin and Minh-Thu Lam were very helpful as well during the sales process. There was one issue that happened with the car after the sale and the dealership ...

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Google Aug 29, 2021

We had a very good experience purchasing our GLE from this dealership. Dari was our contact and he was extremely helpful and patient with us. We drove from Calgary to get our car even though we have 3 dealers in the city and I would do it again.

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Google Aug 25, 2021

Excellent service! Dari was absolutely awesome and the experience was truly enjoyable. Definitely recommended and I will be doing business at this establishment of n the future!

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Google Aug 23, 2021

The people in the parts dept. are very knowledgeable and helpful.

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Google Aug 11, 2021

My experience with dealing at Mercedes Benz Edmonton West from the start was one of nothing but enjoyable! I was connected with Dari,one of the young sales reps at the dealership! His friendly professional approach was awesome and our interaction was nothing but great! He was very helpful in all aspects and went above & beyond in helping me eventually purchase the Range Rover Sport SVR that the dealership had! Bear in mind we spent almost a week only speaking on the phone but once I visited the dealership he was a pleasure to deal with! A few days ...

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Google Aug 10, 2021

I actually went in a number of weeks ago to upgrade my current Mercedes to a newer model. DARI MAHFOUZ offered to assist us that day. I shared what I was looking for, test drove two vehicles and fell in love with the GLC 300 but unfortunately they did not have any that worked for me. Weeks later Dari called me and said that he had found the "PERFECT" GLC 300 for me. We went to see it and this vehicle was absolutely beautiful and loaded beyond expectations. We took it for a test drive, went with Dari to test ...

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Google Aug 9, 2021

I want to thank Dari Mahfouz at MB Edmonton West for his exceptional level of service and support. He helped make us feel comfortable from moment we entered the dealership ensuring all our questions were answered and our needs met leading to us purchasing a beautiful new AMG GLE Coupe. We love it and prefer it over our previous Range Rover. Kevin Ottahal helped us with the closing details and was also extremely personable and a pleasure to deal with. Highly recommended

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Google Aug 1, 2021

Mercedes-Benz Edmonton West is the best dealership in the city. Absolute pleasure to deal with such an amazing team of professionals with great customer service, support and follow-up. Dari Mahfouz is awesome, a great sales person, kind, helpful, knowledgeable and responsive. He gave us detailed orientation about the vehicle and provided us with outstanding service throughout the process. Derrick, the Financial Manager provided us with great service and help in the financing process. We are completely satisfied and highly recommend Dari and M-B West Edmonton dealership. Best place to buy your vehicle! Thank you guys!

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Google Jul 28, 2021

I'm really satisfied with work done recently at Mercedes west side dealer service. I had few noice issues and all of them fixed. Specially want to thanks Service manager Trevor, service advisor Natasha and team. Trevor is a good listener to customers and involved with all my concerns personally. Also Natasha is a fantastic service advisor that keep updating customer time to time and giving best customer service from beginning to end.

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Google Jul 22, 2021

Absolute pleasure to deal with ! Dari is an awesome up front nothing hidden type of sales person. Went above and beyond to make sure we were happy. Faye and Kevin in the financing office made life simple and were both such a breath of fresh air. I highly recommend this dealership to anyone looking for a great vehicle.

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Google Jul 21, 2021

Great customer service and follow up for my first purchase. Dary was very knowledgeable about any vehicle I was interested in.

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Google Jul 21, 2021

Great experience with Dharam Taylor and Faye Tunke at Edmonton West. Dharam was forthcoming and sincere; Faye was pleasant and efficient.

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Google Jul 18, 2021

MB Edmonton West is hands down the best car dealership in Edmonton. Kind and professional service, they go above and beyond to ensure the customer experience is second to none. Manny (Lease Manager) and Rob (General Manager) were absolutely amazing to work with. They found me a car that suited my needs and took things an extra mile to ensure I was completely satisfied. My brother and I will be lifelong customers of MB Edmonton West. You should have no hesitations in shopping for your new or used vehicle here. 6/5 stars!

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Google Jul 16, 2021

Everybody should come here to purchase their Mercedes from Dharam and Faye! Both of them are really knowledgeable, friendly and we were welcomed with open arms into the Benz family. We are super happy with our purchase and we are going to recommend everybody to see Dharam for their first luxury car. Super smooth process and we were treated so nicely unlike the other dealerships, this is one big difference buying directly from a showroom rather than a secondary dealership!

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Google Jul 15, 2021

Purchased my first Mercedes here was very happy with my sales manager mike and salesman Alex they were great to do business with and got me rollin in a Mercedes now

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Google Jul 15, 2021

Dari Mahfouz was a wonderful sales person who made the experience of buying a car fun! He made sure that everything was taken care and I love my new wheels!

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Google Jul 12, 2021

This is the best place to buy your vehicle. Big showroom with well knowledgeable staff. Prab was my sales specialist and he is such a great guy with full of knowledge to work with. He is very professional person going extra mile to make sure his customers are treated first class all the way. Also thankful to the financial service manager Derrick for his smooth working culture and for his clear explanation of maintenance / protection details. I am totally happy with my new purchase with Edmonton West MB and strongly recommend this to everyone.

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Google Jul 2, 2021

Been impressed with the service team for many year. This time the sales team stepped up. Dharam was a great sales person to deal with. He is very knowledgeable about the the brand and a please do to deal with. Thanks Dharam, I would recommend you to all future MB buyers.

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Google Jun 27, 2021

I have never been so impressed with a dealership team, this was my first time venturing away from the family dealership I’ve always dealt with… I now have a new home with Mercedes Benz west. I had the pleasure of dealing with Dari Mahfouz! 100% would recommend tracking this guy down and working with him absolutely amazing!

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Google Jun 6, 2021

Highly recommend! Dari, went above and beyond to make everything go smoothly! Car is amazing! Thanks for everything.

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Google Jun 5, 2021

They took proper care for me. Arranged shipping, cleaned the car A-Z, responded quickly and dealing was super smooth. Thank you for this lovely experience

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Google Jun 3, 2021

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Google Jun 3, 2021

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Google Jun 2, 2021

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Google May 30, 2021

I would highly recommend Prab .Very polite, walks you though the wide range of options in details, you don't experience the rush of being pushed to buy as some salesman do and more he is very patient.

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Google May 22, 2021

Ben Saleh helped me pick up my new to me BMW was a pretty great guy very friendly always helping our needs. for a Mercedes dealership he knew a lot about the BMW and helped me figure out everything that I love about the car. soon as we got there he did revved the engine to 5k rpm cold made me cringe but its whatever.

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Google May 20, 2021

Great experience! All staff were very friendly and polite. Dari Mahfouz was the person who helped me to purchase my vehicle. He was knowledgeable and patient. He followed up with me without making me feel pressured. I definitely recommend him to work with. Also, after a week I had some issues with my vehicle and I took the car back to the dealership. My service advisor was Mikayla. Mikayla and her manager Garry were awesome and helpful. They delivered the luxurious customer service that I was looking for. The only reason I am giving four star to my experience is ...

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Google May 15, 2021

Just wanted to thank all staff especially kanwal Gill he really helped me get the right vehicle for me. Kanwal made us feel welcome all the time, always squeezing me in his really busy sched because I live 4 hours away from Edmonton. He would send me all info of my options, he made sure that there’s no rush and we take our time and after almost a month of debating which vehicle I’m getting we decided to go on gla 45 AMG. Kanwal made me feel especial in some of type of way I have been to a lot ...

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Google May 13, 2021

Great people at the service department. There was an issue that happened and the people at west Mercedes were quick to reach out to me and fix it. They went above and beyond to make sure my vehicle was fixed and made it convenient to do so. They even put procedures in place so it doesn't happen to anyone else. I'm extremely impressed with how they stepped up. Would definitely recommend this dealership.

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Google May 10, 2021

Mark Gummer was absolutely fantastic to deal with on my used Jaguar. He had everything ready to go when arrived and made a no hassle deal. Overall very happy with my experience with Mark and the team at Mercedes Edmonton West

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Google May 6, 2021

My experiences has been excellent from the first time we walked into Mercedes Benz West Edmonton and promptly greeted by Andy Sun to our purchase a month later. Andy is also helpful with follow ups and quickly attends to my questions and requests weeks after our purchase. Mercedes Benz offered excellent financing rates so we decided to finance the vehicle and Kevin Ottahal seamlessly walked us through the process. I love my GLC300 and highly recommend Andy and Mercedes Benz West Edmonton.

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Google May 3, 2021

Well, 3 years after buying a B250 from Dari at M-B it was time for a newer vehicle. Dari is still great, the car is a bomb! GLA 250 that I have named Gloria. I'm always well treated here, no matter the issue. Mercedes-Benz rule!

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Google Apr 28, 2021

Thank you soo much prabhjod singh for such a excellent service and information you gave me to choose my best dream vehicle GLE-350, I recommend Prabh to everyone. Thanks again Prabh🙏!!

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Google Apr 28, 2021

This past week I visited the Mercedes-Benz Edmonton West dealership to inquire about a sports car they had in inventory and was met by the dealerships representative Dari Mahfouz. Dari provided outstanding service and his professional attitude in working with me deserves recognition. In my lifetime I have purchased many vehicles from a variety of dealerships and I can I can say that this ranks at the top of how accommodating Dari and the team at this impressive dealership were in insuring that I was fully satisfied. Well done Dari and if your are considering a vehicle you will well ...

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Google Apr 27, 2021

Can't say enough good things about Brandon and Rollie from Mercedes Benz Edmonton West. I recently purchased a new E-Class Mercedes, and from spec to delivery, they both went above and beyond to make the process as smooth as possible for me. I would highly recommend contacting Rollie to anyone looking to get into a Mercedes Benz, he will have you in good hands and you will not regret it. Thanks again to Mercedes Benz Edmonton West.

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Google Apr 26, 2021

When looking for a vehicle. I purchased my first Mercedes Benz Had a really great Salesman Dari. He had answers too every difficult questions I had. Also he had good communications and professionalism, funny. West location the staff are really friendly and helpful

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Google Apr 20, 2021

I just happened to randomly drop in and on the lot was my dream car, the salesman Dari helped my dreams come true! Such friendly staff and very knowledgeable!

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Google Apr 16, 2021

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Google Apr 15, 2021

It was really friendly, amazing and satisfying experience working with Mercedes benz. They gave me a good value deal. Special thanks to Dari Mahfouz and Minh Thu for making it possible.

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Google Apr 15, 2021

Beautiful product. Friendly staff

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DealerRater Apr 11, 2021

Great dealership and a stream line sale. Salesman Dharam Taylor made our experience of getting into our first Mercedes-Benz enjoyable and hassle free. I recommend them and Dharam on your next vehicle purchase.

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Google Apr 11, 2021

Most amazing experience we have ever had purchasing a vehicle. Ben was awesome and very patient. The management team went beyond our expectations. Ben helped us design a beautiful Benz. Definitely recommend this location. Go have fun and purchase a Benz.

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Google Apr 11, 2021

When shopping for a vehicle from out of province it takes a lot of patience from the sales team as many questions ensue. From the initial inquiry Dari exceeded my expectations. My preferred communication was via email or text and Dari was thorough in answering all my questions and even made a video to help me visualize. While we never met in person, I felt comfortable making the purchase based on the information I was provided. Since receiving delivery of my vehicle I have had to reach out for support and Dari was true to his word about caring for ...

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Google Apr 8, 2021

We recently purchased a car from the Mercedes Benz West dealership. I wanted to leave a review for the amazing service! Everyone was nice and friendly. Especially Alexander Quinn, he is knowledgeable, funny and great sales rep I have ever seen. Faye Tunke Financial Services Manager, was a great help in financing process. Thank you again! Staff at West location are awesome unlike at Heritage valley location.

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Google Apr 4, 2021

Met with Ben Saleh, i would recommend him to anyone looking for a Mercedes to see him. Excellent service!!

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Google Apr 3, 2021

Hands down I had the most amazing experience at Mercedes Benz WEST Edmonton. Alex in specific was really nice and made it very smooth experience for me. Everyone was really amazing and helpful. Alex and Derrick were very through explaining programs without being pushy. I’m very satisfied with my purchase and I’d always recommend this place. Thanks again

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Google Apr 1, 2021

Had the pleasure of dealing with Dari recently during the purchase of my new vehicle and have nothing but good things to say for Dari and the service he provided me with. I wouldn't hesitate to recommend him to a friend or family member for one second. Highly recommended.

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Google Mar 31, 2021

Hands-down one of the best experiences I have had! Mercedes Benz WEST Edmonton, your customer service is truly an exemplar! Seamless and streamlined to say the least. I purchased my first Mercedes here, and I am extremely impressed. Salesperson, Dari- what a wonderful experience I had with you! From his approach, customer service, communication, and professionalism; he is the one you want to see! His attention to detail and individualized customer needs are just wonderful! Thank you so much for everything, Dari. Finance Service Manager, Minh-Thu, thank you for your wonderful assistance throughout this process and welcoming smile! I could ...

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Google Mar 29, 2021

Service department very helpful and knowledgeable

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Google Mar 21, 2021

Our salesperson, Dari was very responsive, helpful and answered all of our questions. No pressure to buy and was in touch with us every step of the process, even texting a picture of the vehicle just before it was to go into detailing. He took his time in providing a lengthy orientation to the vehicle when we went to pick up our new baby. Very happy with our experience and would recommend the dealer and Dari.

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Google Mar 19, 2021

While looking online I saw a used vehicle I was interested in, I ended up making an appt to see the vehicle and that's where I met Ben, I ended up looking at the vehicle and we went over financing options etc., upon thinking about it we decided to go another route, Ben and his team at Mercedes West were so professional and courteous they tried there best to get me and my young family into this vehicle and completely understood why it wouldn't work. The Service and Professionalism here is top notch and I will for sure ...

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Google Mar 14, 2021

It’s was a smooth experience purchasing a Benz today. Thank you Prab Lotey, you were very patient and answered all our questions. I recommend anyone to go see Prab. Thanx for the great experience. Also would like to thank M.Lam in finance, thanks for explaining everything in detail. The time you walk in to Mercedes till the time you leave , you feel the positive energy and atmosphere they provide for customers, great customer service.

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Google Mar 13, 2021

2 vehicles in and expectations were exceeded both times.

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Google Mar 12, 2021

Recently bought my first car from West End Mercedes. Dharam made the process easy and comfortable, without the typical pressured sales tactics. If you're looking for a new vehicle reach out to Dharam, you wont regret it!

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Google Mar 11, 2021

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Google Mar 9, 2021

We just bought our first Mercedes at Edmonton West, and had the absolute pleasure of working with Prab Lotey. He was thoughtful, understanding, made the whole experience pressure free and a true pleasure. He took the time to explain everything I need to know about all features of the car before and after the purchase of my car. The quality of service was there and I couldn't be more happy to refer my family and friends his way. Thank you Prab!

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Facebook Mar 8, 2021

Just bought a GLB from Dharam. Who was single handedly the best sales agent I have ever encountered ever. Tyler in finance was amazing and the service team was exceptional as well. Everything started with Dharam being the absolute best ever though. 6 out of 5 stars.

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Google Mar 5, 2021

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Google Mar 4, 2021

I had the best experience with purchasing my first GLC! Manny was so acknowledgeable, detail oriented, professional, and confident. I was so thankful to have him as my dealer to help me with all my questions and decisions. My whole experience with Edmonton West was outstanding, their GM, and finance department also made my first Mercedes purchase the best one ever. When I finally picked up my GLC that Manny helped me custom build it was everything I wished for and more. He understood exactly what I wanted and made sure to let me know everything about Mercedes vehicles. Overall, ...

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DealerRater Mar 1, 2021

We had a great experience at this dealership, appreciate the efficient and excellent service provided by Dharam. The finance manager was very helpful as well.

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Google Mar 1, 2021

Just received 2021 GLC 300 from MB Edmonton West. Prab Lotey was extremely patient and responsive to answer all the questions that I had. Prab also committed to help in case I have more questions down the road. I am very glad that I chose to deal with Prab. I am also impressed by the hospitality of other staff at this location. I hope to post review comment on my driving experience in the near future.

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Google Feb 28, 2021

Prab was such a great guy to work with! He was so helpful and knowledgeable without being pushy at all. We both felt very comfortable and totally happy with our decision. Strongly recommend him as a very professional person who goes the extra mile to make sure his customers are treated first class all the way.

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Google Feb 27, 2021

Dari and the staff at Mercedes-Benz Edmonton West gave us a very personalized service. The buying experience was enjoyable. Dari was very professional and gave us a lot of assistance and information with the purchase of our E300. Thank you.

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Google Feb 24, 2021

I have always had amazing service here

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Google Feb 23, 2021

Manny was amazing to deal with as was the whole team. He answered all our questions and made the buying process more than easy. After we took it home and of course had questions with all its features he responds in a timely manner and is super helpful. Best car buying experience ever and looking forward to in four years doing it again with manny.


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