Customer Testimonials

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DealerRater Aug 6, 2020

I had a wonderful experience at Mercedes Benz West when I went to buy my new car. Dharam Taylor was the sales rep that helped me out, he's quick witted, highly informative amd he won't get in your face. He really helped me figure out which car was best for me. Gave great one on one advice and really broke down all the specs. He encouraged us to go on a test drive and we ended up falling in love with the car. Thanks a lot Dharam, we really valued your service.

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Google Aug 6, 2020
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Google Aug 5, 2020

As first time Mercedes owners, my wife and i were a bit apprehensive about the whole sales experience but Dari and Faye just made the whole process super pleasant. Not only were they knowledgeable and friendly but took us through all our options without pressuring us even once. We are loving the GLC43 AMG and will definitely be dealing with Mercedes Edmonton West in the future!!

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Google Aug 1, 2020

I am on my second vehicle from this dealership and have nothing but positive experiences. Marcel in service is always helpful and willing to work with you to have your service needs met. Landon in sales made my recent purchase experience extremely positive. He was patient and always available even after I left the dealership to answer any questions. Doug in Finance is always such a great guy. I can’t recommend this dealership enough, if you are interested in a new vehicle, come to Heritage Valley and see Landon. Heritage Valley makes you feel like family and is the ...

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Google Jul 30, 2020

By far the best dealership in the city, always great dealing with these people!

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Google Jul 30, 2020

Amazing Experience and very friendly staff. Special Thanks to Dari for making our car buying experience the best. Highly Recommended.

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Google Jul 29, 2020

My husband and I recently bought two cars from this branch, Ben was super helpful and we had wonderful customer service experiences. Well done Ben!

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Google Jul 27, 2020

This dealership was so pleasant and amazing to deal with! We had the pleasure of getting helped by Simon Serna and his team, he was such an amazing sales representative. He met all our needs and went above and beyond. The detail job on our vehicle, the rims, repairs everything was phenomenal. The general managers and finance managers were also such a pleasure to work with. Coming out of Calgary to purchase a vehicle is often a hassle but these guys made it very easy and stress free. Simon was well orientated and ensured that the whole delivery process of ...

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Google Jul 23, 2020

knowledgeable staff amazing experience to work with them . I would love to recommend friends and families . If you are thinking to buy Mercedes in Edmonton must try here .

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Google Jul 23, 2020

Exilent service from Janine Adelt in parts

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